The GPs at Blackwood Medical Group are asking patients not to put off contacting their GP surgery if they need to consult a Doctor, Nurse or Clinical Pharmacist.
Fewer patients have been consulting their Doctor or Nurse for their usual health issues or new physical or mental health problems during this pandemic, and, this is concerning doctors as there may be people out there who need medical advice and whose conditions may worsen if they don’t get it.
Contact the surgery if you feel unwell – please do not ignore your symptoms particularly if you have a long term condition or if your mental health gets worse. It is also very important that parents of babies and young children get in touch with the practice to arrange for their routine immunisations, and, that women who are pregnant or new mothers contact their surgery if they are worried about their own or their baby’s or child’s health.
Dr Rizwan Hussain, GP Partner said, “During this Covid-19 pandemic, we’ve all heard the message to stay at home as much as possible in order to protect the NHS, and it’s great that people are doing this. Our GPs, Nurses and Clinical Pharmacists are still here for you though, and, it is important that you contact the surgery for advice or to make an appointment when you need to. Also, if you need medical advice about something other than Coronavirus don’t be afraid to contact the surgery online or by telephone and we will advise you on whether you need to see a doctor or nurse.”
We are excited to announce the launch of eConsult for our patients. The service is available on the practice website and allows patients to ask for advice about their health conditions, symptoms or request sick notes, GP letters and fit notes online. eConsult is available around the clock, day or night, and on the weekend. You can go to our practice website, click on the ‘Contact our doctors online’ button and tell us what you want advice or help for. Then you fill out a quick online form and the practice will get back to you by the end of the next working day with the next steps. This means you won’t need to come into the surgery unless you need a face to face appointment. You may receive a call, email or text from the surgery with next steps, or to let you know your prescription is ready to collect.
Although the Covid19 pandemic means that patients are asked to contact their surgery online or by phone rather than go in person, doctors are still able to see patients via video conferencing or a telephone consultation.
Doctors and Nurses can also still see and examine patients in person if this is necessary. We will advise you how you can attend the practice by adhering to government rules around social distancing.