Complaints and compliments

We will acknowledge your complaint within 48 hours. Investigation and a reply will be carried out within 30 days. Our complaints procedure is displayed at the front entrance of both surgeries. Complaints should be made in writing to the practice manager.

Avicenna Medical Centre
Blackwood Road,
Pontllanfraith,
Blackwood,
Gwent NP12 2YU

Tel: 01495 227156